Betsy will never call asking for money. If someone claiming to be her does, it’s a scam. Hang up.

Questions

What does Betsy do if Mom mentions a fall?

Checked November 5, 2026

A woman of 83 with a bright pink wrist cast laughs on her sofa, a smartphone at her ear.

If Mom mentions a fall, Betsy tells the family the same day, in Mom’s own words, and she tells Mom she’s doing it: “I’m going to let Sarah know.” She is not a nurse or an emergency service, so if Mom is hurt or can’t get up, the call to make is 911.

What happens after she mentions it?

  1. Mom says it on a call, in her own way: “I went down in the garage on Tuesday.”
  2. Betsy passes it on, and she tells Mom she’s doing it: “I’m going to let Sarah know.”
  3. You hear the same day, in Mom’s own words.

Mom can ask on any call what the family has been told. Then the next call starts where this one stopped.

The next day, Betsy remembers which knee.

Why would she tell Betsy and not you?

Because a fall told to a daughter can turn into a talk about moving. The Centers for Disease Control and Prevention (2026) says more than one out of four older people falls each year, but less than half tell their doctor.

Betsy doesn’t ask about hips. She asks about the garage, the tomatoes, the hair appointment she cancelled, and a stumble comes out in the middle of the story. Betsy is somebody to tell. That is why a Tuesday in the garage reaches you on Tuesday.

What should you do when you hear?

Betsy gives no medical advice, so this part is yours.

  1. Call her. Ask what she was doing, before you ask whether she’s all right.
  2. Get it to her doctor, even if it didn’t hurt. The National Institute on Aging says a fall can point to a new medical problem, or to something in her medicines or her eyesight that can be corrected.
  3. Look at the house on your next visit: the rugs, the wet floors, the stairs, the light.

Where Betsy fits

We make Betsy. For $2 a day, billed $60 a month, she calls Mom every day at the hour she picks, for about ten minutes, on any phone, and asks about her life. Most days that means the plumber and the drive to Reno, and on Sunday you get one text with one story. What Betsy tells the family lists what reaches you and when, who hears Mom’s calls goes through who can hear what, and what Betsy is has the rest.

Questions people ask

Does Betsy call 911 if Mom falls?

No. Betsy isn’t an emergency service. If Mom is hurt or can’t get up, she should ask someone for help or call 911, as the National Institute on Aging advises. When she mentions a fall to Betsy, the family hears the same day.

Can Betsy tell that Mom has fallen?

Betsy passes on what Mom tells her. When she mentions a fall, the family hears the same day.

Will Mom know Betsy told me?

Yes. Betsy tells her when she passes something on, and Mom can ask on any call what Betsy has told the family.

Is a fall the only thing Betsy passes along?

No. An injury or illness she mentions, somebody after her money, and anything she asks Betsy to pass along also reach the family the same day. Everything else stays hers.

Sources

Read next

$2 a day.

Betsy calls Mom every day.

Get Mom Betsy

$2 a day, billed $60 a month. If the first week doesn’t make Mom’s day, you pay nothing. Say stop and it stops. Unused months refunded. Or call 1-855-HI-BETSY.

Portraits and stories on hibetsy.com are illustrations made with AI. The people and stories are invented.